POPULAR QUESTIONS
Frequently asked questions from support
Local Business
We are locally based on the Gold Coast and proudly serve the surrounding area.
Guaranteed Products
We guarantee top-quality materials and products for a hassle-free experience.
Well-known Business
We are a trusted name in the kitchen and interior industry in Gold Coast. Ask your friends; they may be familiar with us.
Pre-Construction
Absolutely! At ThatHome, we offer complimentary initial consultations to discuss your project needs and explore how we can bring your vision to life.
Yes, we can provide a preliminary estimate based on the information you provide during our initial consultation. However, for a more accurate estimate, we recommend proceeding with a design retainer.
The design retainer allows us to dedicate time and resources to develop a personalized design plan tailored to your specific needs and preferences. It ensures that we can deliver high-quality designs and exceptional service throughout the entire process.
Bringing inspiration photos, rough measurements of your space, any architectural plans or sketches, and a list of your must-have features and preferences can help us better understand your vision during the consultation.
Before our meeting, it’s helpful to gather inspiration images, think about your budget and timeline, and make a list of your priorities and preferences for your kitchen or interior project.
Our experienced team of designers at ThatHome specializes in layout and space planning for remodel projects. We work closely with you to optimize the functionality and flow of your space while incorporating your design preferences.
The cost of your remodel depends on various factors such as the size of the project, materials chosen, and any customizations. During our consultation, we’ll discuss your budget and provide you with a tailored estimate based on your specific requirements.
At ThatHome, we differentiate ourselves through our commitment to personalized service, attention to detail, and innovative design solutions. While there may be other companies in the Gold Coast, Brisbane, and surrounding areas offering similar services, we strive to exceed expectations and deliver exceptional results for every client.
Absolutely! Our skilled craftsmen can create custom cabinets to seamlessly match the existing finish of your kitchen, ensuring a cohesive and harmonious look throughout the space. Just bring us a sample, and we’ll take care of the rest.
After The Contract Is Signed
The duration of a bathroom remodel can vary depending on the scope of the project, complexity, and any unforeseen issues that may arise. Typically, a standard bathroom remodel can take anywhere from 2 to 4 weeks to complete, while larger or more intricate projects may take longer.
Yes, at ThatHome, we stand behind the quality of our products. Many of our products come with manufacturer warranties, which vary depending on the specific item. We’ll provide you with detailed warranty information for each product you purchase, ensuring peace of mind and protection for your investment.
The timeline for cabinet construction depends on several factors including the complexity of the design, customization options, and our current workload. Typically, custom cabinets take approximately 4 to 8 weeks to be built from the time the order is finalized.
After signing a contract with ThatHome, we’ll schedule a kickoff meeting to discuss project details, finalize design plans, and establish a timeline. We’ll also coordinate any necessary permits and order materials to ensure a smooth and efficient remodeling process.
During the remodeling process, you can expect a team of skilled professionals including project managers, carpenters, plumbers, electricians, and other specialists as needed. Our team members are highly trained, respectful, and dedicated to delivering exceptional results while minimizing disruption to your daily life.
Before demolition day, it’s important to prepare your home by removing any personal belongings from the renovation area and securing valuables in other parts of the house. You may also need to make arrangements for temporary living arrangements or alternate bathroom facilities if necessary. Additionally, it’s helpful to discuss any specific requirements or concerns with your project manager beforehand to ensure a smooth start to the remodeling process.
Miscellaneous
ThatHome offers a wide range of products including custom cabinetry, countertops, sinks, faucets, hardware, lighting, and appliances to fulfill all your kitchen and bath needs.
We offer three lines of cabinetry to provide our clients with a range of options to suit different styles, budgets, and preferences. Each line offers unique features, finishes, and customization options, ensuring that you can find the perfect cabinetry solution for your project.
At ThatHome, we recommend top-quality appliance brands known for their performance, durability, and innovative features. Some of our preferred brands include Miele, Bosch, KitchenAid, and GE Appliances, LG, Haier.
Our cabinets are crafted from high-quality materials such as solid wood, plywood, and MDF (Medium-Density Fiberboard) to ensure durability, strength, and beauty. We prioritize using sustainable and eco-friendly materials whenever possible, ensuring that your cabinets are both stylish and environmentally conscious.
Our cabinet drawers are built with precision and attention to detail. We use premium hardware such as soft-close hinges and full-extension drawer slides for smooth and quiet operation. Additionally, our drawers are constructed with dovetail joints or sturdy dowel construction for added strength and longevity, ensuring that they can withstand the test of time.
Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.
